Healthcare and Allied Health

This course provides a comprehensive overview of the knowledge and skills required for success as a medical assistant in today’s health care environment. You will explore both administrative and clinical responsibilities, gaining a broad understanding of how medical assistants support providers, patients, and office operations. Topics include professional communication, patient reception, scheduling systems, and the use of electronic health records for accurate documentation and efficient workflow. You will also examine financial and business functions of the medical office, including billing, insurance claims, coding, and collection processes. These skills prepare you to interact effectively with patients, providers, and third-party payors. In addition, you will learn about professional development opportunities, employment readiness, and the importance of ongoing education in a rapidly changing field. By the end of this course, you will understand the multifaceted role of the medical assistant and how administrative efficiency and clinical competence work together to enhance patient care. This foundation prepares you for further training, certification, and entry into a health care career where adaptability, accuracy, and interpersonal skills are essential.. Click here for the full description of Medical Assistant